JaySmallarchive This is the Small Initiatives site archive from 2009 and before. Use the links for Jay's and Ka's new blogs.



webex

Posted by Jay Small

I just got off two conference calls with slideshow-style Webinars in two consecutive hours.

In the first one, the meeting started at least five minutes late while participants struggled to get the Webinar slideshows to appear on their screens.

In the second one, the same problem held the meeting up for a couple of minutes. Not so bad. But about halfway into the call, a participant put the conference on hold, meaning the rest of us heard "holding pattern" beeps every 10 seconds or so from that one person's phone line.

Posted by Ka Small

As banks and credit unions seek alternative income sources, their focus shifts significantly to business services. Fee income sources from consumer banking appear to be limited to courtesy pay privilege or overdraft privilege fees, ATM charges and NSF charges (others may deserve mention but let's simplify for now).