JaySmallarchive This is the Small Initiatives site archive from 2009 and before. Use the links for Jay's and Ka's new blogs.



September 2007

Posted by Jay Small

Jared Spool nails it again with his case study on poor login/register user experience: The Sign-In Travesty.

The thing is, the example he cites is far from the worst you'd find on the Web. CollegeBoard.com pulls out all the usual tricks to allow people to log in, sign up for a new account, fetch forgotten passwords or even lost user IDs.